Refund policy

 

All eligible items for return/exchange will be processed once scanned by the carrier. An email will be sent to the address on file (unless stated otherwise confirming that your Return has began processing.

**Returns:

Can be made for eligible items within 30 days of receiving your order. The following items are NOT eligible for a refund or exchange:
  • Sale Items
  • Worn/Washed/Used Items
Eligible items can be returned for a refund or store credit through our Return Portal*.
  • Refunds will be processed within 1-5 business days depending on the banking institution.
  • An email will be sent to the address attached to the order once the refund has began processing.
  • Store Credit will be ready to use once issued. The store credit will not expire can be used as a split payment. This will get sent via email.
  • Items that are marked as "Final sale" will not be eligible for a refund return. 
  • Shipping is NOT included the refund/store credit amount.

Exchanges:

  • Eligible items can be returned in exchange for the same item in a different size or another item of equal value.Can be made within 30 days of the day the items were received.
  • Items that are eligible can be processed by using our Return Portal*.
  • Exchange orders will be fulfilled within 3-5 business days of the time the exchange order was created.
  • An email with a new order # and tracking # will be sent out via email when applicable.
  • We are unable to process exchanges for items that are sold out on our website.
  • Items that are marked as "Final sale" will not be eligible for an exchange.


Gift Returns:

Kinda Fit Kinda Fat DOES accept returns for store credit on items received as gifts. We are UNABLE to process refunds or exchanges for gifts. Gift giver will not be notified of any returns made on the gift.

*Use of our Return Portal is only eligible for orders made in the Domestic US at this time. At this time, we are unable to accept returns & exchanges for orders made outside of the Domestic US.

*KINDA FIT KINDA FAT 7TH BIRTHDAY ANNIVERSARY SALE: The KFKF Birthday Sale starts 7.19.24 at 6:30pm PST and ends at 7.26.23 at 11:40pm PST. Orders will be shipped within 1-10 business days of the day you placed your order. Please keep in mind that our staff is working tirelessly to make sure you get your goodies on time during regular business hours/days. Packages may take up to 7-10 business days to arrive once it has shipped from our fulfillment center. “PACKAGE MAY ARRIVE LATER THAN EXPECTED” does not mean that your package has been lost, but rather your package may experience a slight delay. Please contact the postal service that is delivering your package for additional information, as Kinda Fit Kinda Fat is not responsible for packages after they have left our fulfillment center. If you have received your tracking number, your order has been packaged & will be shipped out accordingly the following business day. Thank you for celebrating our birthday with us! 

Discounts are only eligible while supplies last. Kinda Fit Kinda Fat is not responsible for price matching. At this time, price matching is not available BEFORE the start of a sale or AFTER the conclusion of a sale. Additional discounts may not be added after an order has been placed. 

All items on our website will be between 10-35% off, EXCLUDING new items released in July. The 10-35% off will be applied during the checkout process, no code is necessary. 

**BURNT BATCH MYSTERY PACKS (02/03/23): Our dedicated KFKF Bakers make sure all of our products pass through rigorous quality control before it even reaches your hands! But sometimes, we come across slightly imperfect goodies that are not up to our KFKF Sa-TASTE-faction Standard. Baked goods in our Burnt Batch* are PERFECTLY USABLE! These items can include Last Chance Leftovers or discontinued designs, products with minor defects or misprint in color, sizing inconsistencies, etc. All Burnt Batch products are FINAL SALE, no returns or exchanges.